PRIVACY POLICY

1. General Provisions
1.1. This Privacy Policy (hereinafter referred to as the "Policy") outlines the procedures for collecting, processing, and protecting the personal data of users (hereinafter referred to as the "Users") while using the website https://neuro-infotech.com (hereinafter referred to as the "Website"), owned by NEUROLAND INFORMATION TECHNOLOGY L.L.C, registered in Dubai, UAE.
1.2. This Policy is developed in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data of the United Arab Emirates and is aligned with international standards (such as GDPR, ISO/IEC 27001).
1.3. By using the Website, the User unconditionally agrees to this Policy. If the User does not agree with the terms of this Policy, they must immediately cease using the Website.
1.4. The provider of the services listed on the Website is a company registered in the UAE. All rights and obligations related to the processing of personal data are governed exclusively by the laws of the United Arab Emirates.
1.5. Website hosting and technical maintenance may involve third-party contractors located in countries such as Russia, Europe, and the United States. The data controller ensures the protection of data in accordance with applicable international standards.

2. Processed Personal Data
2.1. The controller processes the minimum necessary personal data, which may include:
  • Full name (if provided);
  • Email address;
  • Phone number (if required);
  • Technical data (IP address, cookies, device type, geolocation);
  • Browsing history and interactions on the Website;
  • Other data voluntarily submitted by the User (e.g., via contact forms).

3. Purpose of Data Processing
3.1. Personal data is processed for the following purposes:
  • Providing access to the Website’s services and content;
  • Identifying the User during login or registration;
  • Communicating with Users;
  • Improving service quality and personalizing content;
  • Preventing fraud and ensuring data security;
  • Legal and accounting compliance (e.g., for processing payments through Stripe).

4. Legal Basis and International Scope
4.1. All data processing activities are governed by the laws of the UAE, where the controller is registered.
4.2. Data from users residing in other jurisdictions (including Russia and the EU) is processed based on their voluntary consent provided when using the Website. The controller is not obligated to comply with foreign national legislation unless such compliance is mandated under international treaties ratified by the UAE.

5. Data Retention Periods
5.1. Personal data is stored only as long as necessary to fulfill the purposes of processing, but no longer than 3 years from the User’s last interaction with the Website.
5.2. Data may be deleted upon the User’s request or automatically once the retention period expires.
5.3. Backups may be retained for up to 90 days after deletion to ensure service continuity and legal compliance.

6. Sharing with Third Parties
6.1. Data may be shared with:
  • Payment processors (e.g., Stripe, bank gateways);
  • Analytics services (e.g., Google Analytics, Meta Pixel);
  • Technical service providers (e.g., hosting platforms, email marketing tools);
  • Government authorities of the UAE upon lawful request.
6.2. All third parties are required to maintain confidentiality and data protection standards in line with their respective jurisdictions.

7. User Rights
The User has the right to:
  • Request a copy of their data;
  • Amend, restrict, or delete their data;
  • Withdraw consent for data processing;
  • File complaints to: support@neuro-infotech.com.
Requests are processed within 30 calendar days in accordance with UAE legislation.

8. Use of Cookies
8.1. The Website uses cookies for authentication, analytics, and user experience optimization.
8.2. Users may disable cookies in their browser settings, although this may affect the functionality of the Website.

9. Policy Updates
9.1. The controller reserves the right to update this Policy without prior notice. The updated version comes into effect upon publication on the Website.

10. Data Controller Contact Information
Controller:
NEUROLAND INFORMATION TECHNOLOGY L.L.C
License No: 1475509
DCCI No: 606218
Register No: 2540725
Address: Office 408-06, Al Barsha 1, Dubai, UAE
Email: support@neuro-infotech.com